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Privacy Policy
INTRODUCTION
This is a notice to inform you of our policy regarding the information we collect and process at Nyutral.com. In this document, "we," "our," or "us" refer to Nyutral.com.
We value your privacy and are committed to protecting the confidentiality of your personal data. We want you to know that any information we collect from you will be used solely for the purposes intended and will not be shared with third parties without your consent.
Our privacy policy complies with UK law, including the EU General Data Protection Regulation (GDPR).
Please read this privacy notice carefully to understand how we collect, use, store, and protect your personal information. If you do not agree with any part of this policy, please refrain from using our website.
DATA PROCESSING AND CONTROL
We may collect and process personal information that you provide to us, or that we collect from you during your interaction with our website. This information may include, but is not limited to, your name, contact details, payment information, and browsing activity.
We will only process your personal information under the following conditions:
1. INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU
When you create an account on our website, purchase a product or service, or agree to our terms and conditions, a contract is formed between you and Nyutral.com.
We will process your information for the following purposes:
1.1. Verify your identity for security purposes.
1.2. Sell products to you and provide the requested services.
1.3. Provide suggestions and advice on products, services, and how to maximize your experience on our website.
1.4. Conduct direct email marketing activities.
We will continue to process your information as long as the contract between us is in effect. If the contract ends or is terminated, we will immediately cease processing your data.
2. INFORMATION WE PROCESS WITH YOUR CONSENT
In certain situations where there is no contractual relationship between us, such as when you browse our website or request more information about our business, products, services, or job opportunities, we may ask for your consent to process your personal information.
By providing your consent, you allow us to collect and process information that may be considered personal information. We will clearly explain the purpose of data collection and request your explicit consent whenever possible. However, if you contact us via email, we may imply your consent to reply to your message.
Unless you explicitly consent to a specific purpose, we will not use your information in a way that personally identifies you. We may aggregate the data to provide general information and monitor our website's performance.
If you have given us permission, we may occasionally share your name and contact information with selected partners who offer services or products that may be of interest to you.
With your permission, we may also send you emails about our store, new products, and other updates. You can unsubscribe at any time by emailing info@nyutral.com or using the unsubscribe option in our emails.
We will continue to process your information based on your consent until you withdraw it or it can be reasonably assumed that your consent no longer exists.
You can withdraw your consent at any time by emailing info@nyutral.com. However, please note that withdrawing consent may limit your access to our website and services.
3. INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS
We may process your information based on our legitimate interests or the legitimate interests of others. This processing is done after careful consideration of the following factors:
- Whether the same objective could be achieved through alternative means.
- Whether the processing could cause harm to you.
- Whether you would reasonably expect us to process your data.
- Whether it is reasonable to process your data to protect our legal rights, manage business risks, or fulfill our duty to protect your interests.
Examples of legitimate interests for processing your data include:
- Record-keeping for the proper administration of our business.
- Responding to unsolicited communication that we believe you would expect us to respond to.
- Protecting and asserting legal rights.
- Obtaining professional advice to manage business risk.
- Protecting your interests when we have a duty to do so.
We will carefully consider these factors and ensure that our legitimate interests are not overridden by your rights and interests.
4. INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION
As a business, we are subject to the law, and there may be situations where we need to process your information to comply with a statutory obligation.
For example, we may be required to provide information to legal authorities when requested, such as in response to a search warrant or court order.
SPECIFIC USES OF INFORMATION YOU PROVIDE TO US
5. PAYMENT AND SHIPPING INFORMATION
We do not handle or store payment information directly. When you make a payment, you will be redirected to a secure page on the website of our reputable payment service provider, such as SagePay, PayPal, or Stripe. These service providers ensure the security of your payment information.
Your delivery address and related data for shipping purposes are stored on the respective platforms of our shipping partners, such as FedEx and Royal Mail. We store your name, business name, contact number, email address, and delivery address securely on their platforms.
6. JOB APPLICATION AND EMPLOYMENT
If you submit information in connection with a job application, we may retain it for up to three years in case we need to contact you in the future.
If you become an employee, we will collect and process information relevant to your employment. This information will be used solely for employment-related purposes. After your employment ends, we will retain your file for six years before securely destroying or deleting it.
7. CONTACTING OUR SUPPORT TEAM
When you contact our support team through telephone, website, or email, we collect the necessary data to provide you with the information you need. We record your request and our response to improve our service quality. Personally identifiable information, such as your name and email address, may be stored to track our communications and provide a high-quality service.
8. COMPLAINTS
If you submit a complaint, we record all the information you provide us to resolve the issue. We may share some details with relevant parties, but we do so infrequently and at our sole discretion. We may also compile statistics for internal assessment purposes, but they will not identify you or any other individual.
9. STORAGE OF YOUR DATA
Your primary data is stored on our dedicated secure server hosted by UKFast.Net Limited in the United Kingdom. This server is protected by strong security measures and a firewall.
We use the email marketing platform "Mailchimp" to send newsletters. If you have opted-in to receive marketing emails, your email address, contact name, and business name are stored on Mailchimp's secure servers managed by Rocket Science Group LLC in the USA. Mailchimp complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework.
We use the services of FedEx and Royal Mail for order shipments. When you place an order, your delivery address-related data is stored on their respective platforms.
10. AFFILIATE AND BUSINESS PARTNER INFORMATION
If you are an affiliate or business partner of Nyutral.com, we may collect information from you for the purposes of recognizing referred visitors and crediting commission. This information will be used solely for this purpose and will be kept confidential.
We expect affiliates and partners to reciprocate our commitment to privacy and data protection.
USE OF INFORMATION
This is a notice to inform you of our policy regarding the information we collect and process at Nyutral.com. In this document, "we," "our," or "us" refer to Nyutral.com.
We value your privacy and are committed to protecting the confidentiality of your personal data. We want you to know that any information we collect from you will be used solely for the purposes intended and will not be shared with third parties without your consent.
Our privacy policy complies with UK law, including the EU General Data Protection Regulation (GDPR).
Please read this privacy notice carefully to understand how we collect, use, store, and protect your personal information. If you do not agree with any part of this policy, please refrain from using our website.
DATA PROCESSING AND CONTROL
We may collect and process personal information that you provide to us, or that we collect from you during your interaction with our website. This information may include, but is not limited to, your name, contact details, payment information, and browsing activity.
We will only process your personal information under the following conditions:
1. INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU
When you create an account on our website, purchase a product or service, or agree to our terms and conditions, a contract is formed between you and Nyutral.com.
We will process your information for the following purposes:
1.1. Verify your identity for security purposes.
1.2. Sell products to you and provide the requested services.
1.3. Provide suggestions and advice on products, services, and how to maximize your experience on our website.
1.4. Conduct direct email marketing activities.
We will continue to process your information as long as the contract between us is in effect. If the contract ends or is terminated, we will immediately cease processing your data.
2. INFORMATION WE PROCESS WITH YOUR CONSENT
In certain situations where there is no contractual relationship between us, such as when you browse our website or request more information about our business, products, services, or job opportunities, we may ask for your consent to process your personal information.
By providing your consent, you allow us to collect and process information that may be considered personal information. We will clearly explain the purpose of data collection and request your explicit consent whenever possible. However, if you contact us via email, we may imply your consent to reply to your message.
Unless you explicitly consent to a specific purpose, we will not use your information in a way that personally identifies you. We may aggregate the data to provide general information and monitor our website's performance.
If you have given us permission, we may occasionally share your name and contact information with selected partners who offer services or products that may be of interest to you.
With your permission, we may also send you emails about our store, new products, and other updates. You can unsubscribe at any time by emailing info@nyutral.com or using the unsubscribe option in our emails.
We will continue to process your information based on your consent until you withdraw it or it can be reasonably assumed that your consent no longer exists.
You can withdraw your consent at any time by emailing info@nyutral.com. However, please note that withdrawing consent may limit your access to our website and services.
3. INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS
We may process your information based on our legitimate interests or the legitimate interests of others. This processing is done after careful consideration of the following factors:
- Whether the same objective could be achieved through alternative means.
- Whether the processing could cause harm to you.
- Whether you would reasonably expect us to process your data.
- Whether it is reasonable to process your data to protect our legal rights, manage business risks, or fulfill our duty to protect your interests.
Examples of legitimate interests for processing your data include:
- Record-keeping for the proper administration of our business.
- Responding to unsolicited communication that we believe you would expect us to respond to.
- Protecting and asserting legal rights.
- Obtaining professional advice to manage business risk.
- Protecting your interests when we have a duty to do so.
We will carefully consider these factors and ensure that our legitimate interests are not overridden by your rights and interests.
4. INFORMATION WE PROCESS BECAUSE WE HAVE A LEGAL OBLIGATION
As a business, we are subject to the law, and there may be situations where we need to process your information to comply with a statutory obligation.
For example, we may be required to provide information to legal authorities when requested, such as in response to a search warrant or court order.
SPECIFIC USES OF INFORMATION YOU PROVIDE TO US
5. PAYMENT AND SHIPPING INFORMATION
We do not handle or store payment information directly. When you make a payment, you will be redirected to a secure page on the website of our reputable payment service provider, such as SagePay, PayPal, or Stripe. These service providers ensure the security of your payment information.
Your delivery address and related data for shipping purposes are stored on the respective platforms of our shipping partners, such as FedEx and Royal Mail. We store your name, business name, contact number, email address, and delivery address securely on their platforms.
6. JOB APPLICATION AND EMPLOYMENT
If you submit information in connection with a job application, we may retain it for up to three years in case we need to contact you in the future.
If you become an employee, we will collect and process information relevant to your employment. This information will be used solely for employment-related purposes. After your employment ends, we will retain your file for six years before securely destroying or deleting it.
7. CONTACTING OUR SUPPORT TEAM
When you contact our support team through telephone, website, or email, we collect the necessary data to provide you with the information you need. We record your request and our response to improve our service quality. Personally identifiable information, such as your name and email address, may be stored to track our communications and provide a high-quality service.
8. COMPLAINTS
If you submit a complaint, we record all the information you provide us to resolve the issue. We may share some details with relevant parties, but we do so infrequently and at our sole discretion. We may also compile statistics for internal assessment purposes, but they will not identify you or any other individual.
9. STORAGE OF YOUR DATA
Your primary data is stored on our dedicated secure server hosted by UKFast.Net Limited in the United Kingdom. This server is protected by strong security measures and a firewall.
We use the email marketing platform "Mailchimp" to send newsletters. If you have opted-in to receive marketing emails, your email address, contact name, and business name are stored on Mailchimp's secure servers managed by Rocket Science Group LLC in the USA. Mailchimp complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework.
We use the services of FedEx and Royal Mail for order shipments. When you place an order, your delivery address-related data is stored on their respective platforms.
10. AFFILIATE AND BUSINESS PARTNER INFORMATION
If you are an affiliate or business partner of Nyutral.com, we may collect information from you for the purposes of recognizing referred visitors and crediting commission. This information will be used solely for this purpose and will be kept confidential.
We expect affiliates and partners to reciprocate our commitment to privacy and data protection.
USE OF INFORMATION
- Choosing a selection results in a full page refresh.
